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Requesting a Repeat Prescription

When ordering a repeat prescription, two working days notice is required.

If you request a repeat prescription on Monday – Collect after 4pm on Wednesday
If you request a repeat prescription on Tuesday – Collect after 4pm on Thursday
If you request a repeat prescription on Wednesday – Collect after 4pm on Friday
If you request a repeat prescription on Thursday – Collect after 4pm on Monday
If you request a repeat prescription on Friday – Collect after 4pm on Tuesday

Their are a number of ways you can request a repeat prescription; these are:

Posting your repeat slip through our post box located at the entrance of the building (Mon – Sun).
Patient Access – need a password and pin number (obtained at reception)
myGP (Iplato) – need a password and pin number (obtained at reception) DOWNLOAD THE APP BELOW

Please note due to guidelines laid down from the Care Commissioning Group (CCG) we are unable to post out prescriptions. Please contact your local pharmacy to enquire about Electronic Prescribing / Nominated Pharmacy who will be more than happy to help.

Holiday Medication
Prescribing for Clinical Need: Holiday Medication

Patient Access

MyGP
MyGP is a service provided by iPlato that allows you to access your practice online. This includes a number of features including:

Checking, booking and cancelling appointments.
Checking your medication and ordering repeat medication.
Add dependants
Receive Recall / Appointment reminders
Android / IOS Application available.
If you have not previously signed up to Patient Access then please speak to reception when you next attend the practice with identification who will print your credentials.

Patient Access is a service provided by EMIS that allows you to access your practice online. Patient Access includes a number of optional features, including:

Checking, booking and cancelling appointments.
Checking your medication and ordering repeat medication.
Viewing Immunisation Records.
Viewing blood test results.
Updating your contact information, including mobile phone number and email address.
Android / IOS Application available.
You can register online for limited access by clicking the "Access Patient Access" link. Once you next attend the practice with identification your account restriction will be lifted. Alternatively speak to reception on your next practice visit who will print your credentials.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount, which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

Prescription (per item): £9.00
12-month prepayment certificate (PPC): £104.00
3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

Telephone advice and order line 0845 850 0030
General Public – Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Dispensing

Your pharmacist is there to advise you about medicines, common ailments and are able to tell you when you need to see a doctor. We have provision to dispense to patients who live outside the town boundaries. The Health Service regulations on this matter are very strict and this service can only be offered to those patients who register as dispensing patients when they join the practice or when they move house. For further information, please telephone the surgery and a member of our dispensary staff will be pleased to answer your enquiries.

Need help choosing the right medicine? Not sure what is causing a problem or what to do about it? Ask your pharmacist! They will be able to offer medical advice on the treatment of minor ailments, without an appointment.
To help your pharmacist help you, keep to the same pharmacy. That way they will get to know you and you will get to know the pharmacist and staff.

If you are unsure whether you should see a doctor about your medical concern, asking a pharmacist first can help save an unnecessary appointment with your GP.
If you ask for a medicine, you may be asked a few questions to check that a particular medicine is suitable. Be sure to give all the information required and always tell your pharmacist if you are taking other medicines.